Countries

Mexico

Country information for Mexico with emergency numbers, alert systems, blackout preparedness, infrastructure information, and official contact points.

Important notice

Notice: This information does not replace official guidance from authorities, emergency services, energy providers or medical institutions.

Country-specific information

Warning systems

Earthquake alert, sirens and loudspeakers

Earthquake alert and public warning: Mexico uses the Sistema de Alerta Sísmica Mexicano (SASMEX) in high-risk regions. Alerts may be distributed through loudspeakers, sirens, radio, television, apps and, in some cases, mobile phones.

If the earthquake alert sounds, stay calm, move away from windows, go to a safe area, use marked evacuation routes if needed and follow instructions from Protección Civil.

Recommendations

General country information and infrastructure

Country: Mexico

  • Country code: MX
  • Languages: Spanish and recognized national Indigenous languages
  • Currency: Mexican peso (MXN)
  • Time zones: several time zones depending on the state
  • Power supply: normally 127 V / 60 Hz, plug types A and B

Mexico generally has good infrastructure in cities and tourist areas. During a prolonged power outage, communication, card payments, ATMs, transportation, gas stations, refrigeration, supermarkets, water pumps and medical services may be disrupted.

Regional risks include earthquakes, hurricanes, heavy rain, flooding, landslides, heat waves, wildfires and local security situations.

Emergency numbers

Emergency numbers in Mexico

The most important emergency numbers in Mexico should be saved offline and also kept on paper.

  • 911: national emergency number for police, medical help, fire department and civil protection
  • 078: Ángeles Verdes, tourist and mechanical road assistance
  • 089: anonymous reporting, not an immediate emergency line

Regional numbers for fire departments, Red Cross, civil protection or hospitals may differ by state and city. In immediate danger, call 911 first.

Warning systems

Warning systems and official information

Mexico uses different warning channels depending on the hazard. Particularly important are SASMEX for earthquakes, SIAT-CT for tropical cyclones, official Protección Civil communications and local alerts from states and municipalities.

  • SASMEX: earthquake early warning in parts of central and southern Mexico.
  • Cell Broadcast / mobile alert: used as an additional warning channel, but not as the only information source.
  • SIAT-CT: early warning system for tropical cyclones and hurricanes.
  • Radio: during power outages, a battery, hand-crank or car radio is important.
  • Protección Civil: follow local instructions on evacuation, shelters and road closures.

Supply points

Blackout preparedness: supplies, water and communication

For Mexico, preparedness for several days is sensible depending on the region. In hurricane, earthquake or remote areas, supplies should be planned with a wider safety margin.

  • Plan drinking water for all people and pets.
  • Store long-life food that can be used without electricity.
  • Keep medicines, first-aid supplies, insect repellent and personal long-term medication available.
  • Prepare a battery or hand-crank radio, flashlights, spare batteries and power banks.
  • Keep cash in small bills, as cards and ATMs may fail.
  • Keep documents, insurance details, phone numbers and addresses offline.
  • In strong heat, pay attention to water, shade, medicine cooling and protection of vulnerable people.

Authorities

Authorities, energy and consular guidance

In case of power outages, the first responsible contact is usually the local energy supplier or grid operator. In Mexico, the Comisión Federal de Electricidad (CFE) is a central electricity provider. For hazards, evacuations and shelters, Protección Civil and local authorities are the main reference points.

For Dominican citizens in Mexico, the Embassy of the Dominican Republic in Mexico City and the Dominican consulate are important official contact points.

Travelers should save important contacts, hotel address, passport copies and insurance details offline and also keep them printed.

Important contacts

Other

Mexico 911 emergency number

National emergency number in Mexico. Use for acute emergencies; the call is routed to police, ambulance, fire department or civil protection.

Fire department

Fire department

Fire and rescue emergency assistance in Mexico. In case of fire, rescue situations or danger to life, call 911.

Emergency medical service

Rescue service / Ambulance

Emergency number for medical emergencies and rescue services in Mexico. Use 911 for acute emergencies.

Authority

Civil Protection

Emergency and disaster response in Mexico. In acute emergencies, call 911; official information is provided by the National Civil Protection Coordination.