Portugal

Portugal uses public SMS warnings for exceptional risk situations. These warnings are issued by the National Authority for Emergency and Civil Protection (ANEPC) and sent to affected geographic areas.

• Sender: AvisoPROCIV
• Cost: free
• Registration: no subscription required
• Important: do not treat SMS messages from other senders as official warnings.

Country: Portugal

• Country code: PT
• Dialling code: +351
• Official language: Portuguese
• Currency: euro (EUR)
• Time zone: mainland and Madeira WET/WEST; Azores one hour behind
• Electricity: generally 230 V / 50 Hz, plug types C and F

Portugal has well-developed infrastructure. During a prolonged power cut, communications, card payments, transport, lifts, petrol stations, supermarkets, refrigeration and parts of the water supply may still be restricted.

Regional risks include wildfires, heatwaves, storms, heavy rain, flooding, landslides and rough Atlantic sea conditions.

The most important emergency numbers in Portugal should be saved offline and also kept on paper.

• 112: European emergency number for urgent emergencies
• 808 24 24 24: SNS 24 health advice and medical triage
• 800 250 250: CIAV poison information centre
• 116 000: missing children hotline

Use 112 only for real emergencies. During a large blackout, emergency lines should not be blocked by general enquiries.

Portugal uses several official channels for warnings and crisis information.

• ANEPC: civil protection warnings and safety advice.
• SMS: warnings in affected areas from the sender AvisoPROCIV.
• IPMA: weather warnings by district and risk level, such as yellow, orange or red.
• Municipalities: local contact points, meeting points and instructions.
• Radio: keep a battery, crank or car radio available.

For Portugal, private emergency preparedness for several days is sensible. Supplies should be usable without electricity.

• Plan drinking water and durable drinks.
• Store food that can be eaten cold or prepared simply.
• Keep medicines, first-aid supplies and regular medication within reach.
• Prepare a radio, torches, spare batteries and power banks.
• Keep cash in small notes.
• Keep important contacts and documents on paper.
• With gas, barbecues, candles or generators, be aware of fire and carbon monoxide risks.

For local power cuts in Portugal, the main contact is the network operator E-REDES. Electrical faults can be reported on 800 506 506; from abroad, +351 218 506 506 is listed. For civil protection incidents, ANEPC and the relevant municipality are important. For weather hazards, IPMA warnings should be followed.

For Dominican citizens in Portugal, the Embassy of the Dominican Republic in Lisbon is the responsible official representation.