Countries

Netherlands

Country information for the Netherlands with emergency numbers, warning systems, blackout preparedness, infrastructure information and official contact points.

Important notice

Notice: This information does not replace official advice from authorities, emergency services, energy suppliers or medical bodies.

Country-specific information

Warning systems

Sirens and public warning system

Sirens: The Netherlands has a public warning siren system. The sirens are tested nationwide on the first Monday of every month at 12:00 noon.

If the siren sounds outside an announced test, go indoors immediately, close doors and windows, switch off ventilation and air conditioning, and follow official information via NL-Alert, radio, municipality or safety region.

Recommendations

General country information and infrastructure

Country: Netherlands

  • Country code: NL
  • Official language: Dutch
  • Currency: euro (EUR)
  • Time zone: Central European Time, Central European Summer Time in summer
  • Power supply: normally 230 V / 50 Hz, plug types C and F

The Netherlands generally has very well-developed infrastructure. During a prolonged power outage, communication, transport, card payments, heating, cooling, lifts, petrol stations, supermarkets and parts of the water supply may still be disrupted.

Specific risks may come from storm surges, flooding, severe storms, industrial incidents, heat waves and disruption to public transport.

Emergency numbers

Emergency numbers in the Netherlands

The most important emergency numbers in the Netherlands should be saved offline and also kept on paper.

  • 112: general emergency number for urgent emergencies, ambulance, fire service and police
  • 0900 8844: police when it is not urgent
  • 0800 7000: anonymous crime reporting
  • GP / Huisartsenpost: medical help outside immediate life-threatening situations, depending on location

Use emergency numbers only for real emergencies. During a large blackout, lines should not be blocked by general enquiries.

Warning systems

Warning systems and official information

The Netherlands uses several information and warning channels. These include NL-Alert via cell broadcast, public sirens, radio, television, municipal information and safety regions.

  • NL-Alert: alerts sent directly to compatible mobile phones in affected areas.
  • Sirens: public warning. Monthly test on the first Monday at 12:00 noon.
  • Radio: during a power outage, a battery, crank or car radio is important.
  • Municipality / Veiligheidsregio: local instructions may differ depending on the incident.

Mobile data and apps may fail during a blackout. Important information should therefore not be stored only digitally.

Supply points

Blackout preparedness: supplies, water and communication

For the Netherlands, private preparedness for several days up to about two weeks is sensible. Supplies should be usable without electricity.

  • Plan drinking water and beverages for everyone in the household.
  • Store long-life food that can be eaten cold or prepared easily.
  • Keep medicines, first-aid supplies and personal long-term medication available.
  • Prepare a battery or crank radio, torches, spare batteries and power banks.
  • Keep cash in small notes, as card payments and cash machines may fail.
  • Keep important documents, phone numbers and addresses also on paper.
  • With alternative cooking or heating, watch for fire and carbon monoxide risks.

Authorities

Authorities, energy and consular guidance

In case of power outages, the first responsible contact is usually the local grid operator or energy supplier. General crisis information in the Netherlands is communicated by the municipality, safety region, police, fire service and national authorities.

For Dominican citizens, there is an Embassy and a Consulate General of the Dominican Republic in The Hague.

Travellers should save important contacts offline before travelling and not keep them only on a mobile phone.

Important contacts

Ambulance

Rescue service / Ambulance

Call 112 for life-threatening medical emergencies and when an ambulance is urgently needed.

Medical help

National Poisons Information Centre

Professional contact for doctors, pharmacists and emergency professionals in poisoning cases. Members of the public should contact a GP or call 112 if life is in danger.

Warning system

NL-Alert and siren warning

Official Dutch public warning system for dangerous and life-threatening situations.

Energy supplier

Gas and electricity outages

National fault number for gas smell, power outage, gas outage or meter faults. If life is in immediate danger, also call 112.

Authority

Crisis.nl / crisis information

Official crisis information from Dutch authorities during disasters and major emergencies.